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Terms and conditions

 

Preamble:
 

These general conditions relate to the private limited liability company - WOTY. - as part of its activities as a wedding and event planner. Any order implies acceptance of these conditions without restriction or reservation. These general conditions of sale are brought to the attention of customers as an annex to the estimate. All the images on our social and other networks of - WOTY. - have no contractual value and are presented for illustrative purposes.

 

Article 1 - Conditions and modifications of services and prices

 

The general conditions of sale apply to all services provided by - WOTY. - They are sent to customers at the same time as the event organization estimate. All the interventions of - WOTY. - relating to services presented on the website will be the subject of a detailed and personalized estimate sent to customers by e-mail. This estimate includes the nature of the services fixed on the basis of customer requests as well as the related terms and costs.

Prices are subject to change in the absence of confirmation of a reservation made by a deposit. The estimate established by - WOTY. - is valid until the end of the option date indicated in the quote (4 weeks). After this date, the estimate becomes null and void. The prices and conditions indicated in the quote are then no longer guaranteed and are subject to change. The prices indicated correspond to the prices offered for the services in the current year and are subject to change without notice.

 

Article 2 - Booking guarantee

 

The prices appearing on the quotes drawn up by us are guaranteed until the option date. This serves as a reference for the receipt of your written confirmation (completed registration form) which must be accompanied by proof of payment of the deposit of 35% of the total amount of the estimated estimate.

 

Prices are subject to change in the absence of confirmation of a reservation made by a deposit. The estimate established by - WOTY. - is valid until the end of the option date indicated in the quote (4 weeks). After this date, the estimate becomes null and void. The prices and conditions indicated in the quote are then no longer guaranteed and are subject to change. The prices indicated correspond to the prices offered for the services in the current year and are subject to change without notice.

 

Article 3 – Terms of payment
 

The service will be paid by customers to - WOTY. - under the following conditions:
 

Option 1:

  • A deposit of 35% of the total price including VAT of the service as shown on the quote, by bank transfer, on the day of booking

  • A deposit of 45% of the total price including VAT of the service by bank transfer, mid-term before the start of the service as indicated on the quote

  • The balance of 20% of the total price including VAT of the service by bank transfer, at least ten days before the start date of the service

 

Option 2:

 

If the Customer pays the total price including VAT for the service as shown on the quote, by bank transfer, on the day of the reservation, he receives a reduction of 5%.
 

Option 3:

 

  • A deposit of 35% of the total price including VAT of the service as shown on the quote, by bank transfer, on the day of booking.

  • The other installments will be paid monthly. The remaining balance due will be divided by the number of months separating the day of the reservation and the wedding day -2 (eg if the number is 14, the amount of the monthly payments will be x divide by 12).

 

Article 4 : Conditions and modifications of services

 

The organizer will receive as part of its service intervention fees directly integrated into the total price indicated in the quote. The prices of additional supplies and changes requested by customers after acceptance of the quote will be the subject of a quote and additional invoicing. Customers, however, remain free to accept or not the Organizer's proposals. He can accept them as is, request any modification subject to the deadlines allowing the event to take place, or simply refuse the entire project without having to specify the reasons. In the latter case, the customers would immediately release the Organizer from any obligation towards him. He could not therefore claim any reimbursement of all or part of the down payments and fees paid.

 

Article 5 – Mandate

 

The Customers delegate to the Organizer the responsibility for the organization of the event corresponding to the criteria which will be described in the contract.

 

Article 6 – Obligations of the Organizer

 

At the request of customers, WOTY. - make a quote, completely free. The organizer will draw up the contract within 10 days of accepting all or part of the quote. The Organizer agrees to research and implement all positions as defined in the contract. The Organizer will keep Customers informed of the progress of their file and provide them with descriptions of the services selected. The Organizer undertakes not to disclose the information provided by Customers which will be held confidential. Any information collected in connection with the establishment of the specifications may be communicated to the Organizer's business partners who will be bound by the same rules of confidentiality (GDPR).

 

Article 7 – Obligations of Customers

 

The Customers undertake not to conceal from the Organizer or its stakeholders, certain aspects which would be liable to delay, hinder, thwart or disrupt the project or its realization. Customers will ensure that they provide the information that the Organizer would need within the strict framework of carrying out its mandate. Customers undertake to respect and fulfill the special conditions of such selected contributor (s) and in particular to pay any surety or guarantee that may prove necessary before full payment of the full amount. due which he acknowledges to be directly debtor. The Customers undertake not to intervene directly, before, during and after the event, with suppliers, subcontractors, artists, staff and collaborators of the Organizer.

 

Article 8  – Choice of service providers

 

Customers can optionally choose a provider outside of the selection of - WOTY. -, which must be the subject of a prior written agreement. Customers have the obligation to notify the organizer, at least one month before the date of reception, and to communicate the latter's contact details. Any costs generated by changes communicated by customers after signature of the quote are at its expense.

 

Article 9 – Replacements and absence of service providers

 

In the event of failure of one of the service providers, - WOTY. - undertakes to replace it with an equivalent service provider.

 

Article 10 – Intellectual property and confidentiality

 

Customers authorize - WOTY. - to quote it and to use the photographs or any other support of the reception in its commercial documents. This, in any form whatsoever as a commercial reference if no written request contrary to this right has been made beforehand.

 

Article 11 – Cancellation conditions

 

If the cancellation at the initiative of customers occurs:

  • less than 24 hours to 10 days before the date of reception, customers will be invoiced 100%

  • between 11 and 30 days before the date of the event, customers will be billed at 80%

  • between 31 and 60 days before the date of the event, customers will be billed at 60%

  • between 61 days and 6 months before the date of the event, customers will be billed at 50%

  • more than 6 months before the date of the event, the deposit paid will remain acquired: without the billing amount being less than the costs already incurred at the time of cancellation.

Any cancellation at the initiative of Customers must be sent by registered letter with acknowledgment of receipt. In the event of cancellation, Customers may not claim to postpone the event to another date.

Only a postponement justified by force majeure could be accepted (assessment on a case-by-case basis). The estimate would then be modified, resulting in additional costs. A postponement under these conditions can only be done once. After that, if Customers cannot make it to the event, then it will be considered canceled. In the event of cancellation without notice or if the Customers do not show up on the day of reception, - WOTY.-, reserves the right to request the payment of compensation equal to 100% of the services, the related and consecutive costs to cancellation without notice.

 

Article 12 – Termination clause

 

If within the fifteen working days following a reminder by email and / or by telephone, for late payment with or without late payment penalties, the Customers have not paid the sums due, the contract is automatically terminated and - WOTY. - is immediately released from any obligation towards customers. In the event of termination of the contract, the amount of the deposit (s) already paid will remain acquired by - WOTY. -. The latter reserves the right to request payment of the balance of the price of the service and damages for damages of all kinds that it has suffered in this regard.

 

Article 13 – Liability
 

Customers are responsible for any damage, direct or indirect, that he or the participants may cause during the event. Customers declare and guarantee that they have full legal capacity to enter into the contract and that they hold valid civil insurance. To this end, Customers undertake to waive and to waive their insurers and / or any guest, if applicable, any recourse against the Organizer in the event of any of the aforementioned events occurring. The Organizer declines all responsibility for damage (theft, damage, etc.) affecting goods of any kind (personal effects, equipment, etc.) belonging to Customers or participants and regardless of where the goods are stored (parking, lounges …). In the event that the equipment provided by the Organizer and / or its service providers is found to be damaged or missing, Customers will be held responsible for any compensation up to the value of the damage. The Organizer will be released from any obligation in the event that an event of force majeure or fortuitous event occurs (fire, bad weather, etc.). In the event of the occurrence of a force majeure event, - WOTY. - must immediately inform Customers and will do everything possible to reduce, eliminate and overcome the effects of force majeure. In any case, - WOTY. - cannot be held responsible for direct or indirect damage linked to the performance of the service (s) provided by the service provider (s) concerned, on which (s) s) is (are) solely responsible towards customers. - WOTY strongly advises Customers to contact their broker / agent and / or insurer in order to study with them the validity of their civil liability insurance and the possible subscription of additional insurance concerning the event.

 

Article 14 – Cancellation insurance

 

Cancellation by Customers: in the event of withdrawal, refusal or cancellation by Customers, - WOTY. - will be released from all obligations to Customers and the Customer will not be able to claim either the postponement of the event to another date, or the reimbursement of sums already paid and kept by - WOTY. - as compensation for irreducible contractual termination.

 

Cancellation due to - WOTY. -: in case of cancellation by - WOTY. - one or more services due to force majeure such as traffic accidents, human accidents, bad weather ... - WOTY. - therefore strongly advises Customers to contact their broker / agent and / or insurer in order to take out cancellation insurance for the event and the service (s) as shown in the quote.

 

In the event that the customer takes out a policy covering the damage resulting from a cancellation. As policyholder and insured, he will designate the organizer as beneficiary because of the amounts due on the basis of this document.

 

Article 15 - Complaints

 

Any dispute or complaint can only be taken into consideration if it is made by registered mail and sent to the Organizer, within a maximum of 8 days after the end of the event.

 

Article 16 - subcontracting 

 

The processor may call on another processor to carry out specific processing activities. In this case, he informs WOTY in advance and in writing. any proposed changes regarding the addition or replacement of other subcontractors. This information must clearly indicate the subcontracted processing activities, the identity and contact details of the subcontractor and the dates of the subcontract. The data controller has a minimum of 8 weeks from the date of receipt of this information to present his objections. This subcontracting can only be done if WOTY. did not object within the agreed period.

 

Article 17 - General data protection regulation

 

In accordance with the GDPR, your data is mainly for internal use. For certain legitimate reasons, your personal data may be communicated, or even processed, by third parties. However, we will ensure compliance with GDPR regulations by our subcontractors. The processing of data by them is governed by a strict legal framework. (Art. 32 of GDPR).

Right of access (Art. 15 of the GDPR); Right to access one's own personal data and the right to obtain or make a copy thereof as far as is reasonable.

 

Right of rectification (Art. 16 GDPR); Possibility of requesting the rectification of erroneous data and of requesting to complete what must be.

Right to be forgotten (Art. 17 of the GDPR) and Right to restriction of processing (Art. 18 of the GDPR);

 

 

Erasure of your personal data, in particular in the following cases:

 

  • Data no longer necessary for the purposes for which they were collected or processed;

  • You object to the processing;

  • The personal data have been subject to unlawful processing;

  • Right to lodge a complaint (Art. 77 of the GDPR);

 

Article 18 – Elections of domicile and place of jurisdiction

 

Elections of domicile and place of jurisdiction, the clients for the execution hereof declare to make elections at the address hereof. All disputes relating to these will be judged by all French-speaking jurisdictions (if applicable, in application of article 3 of the law of June 15, 1935 concerning the use of languages ​​in judicial matters) of judicial jurisdiction of the headquarters of the WOTY organizer.

 

Miscellaneous:

 

Any modification of these general conditions must be the subject of a writing signed by the parties.

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